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Tell us what you need

Write a few lines below. You’ll get a written reply within 1 business day from one of the two people who build the sites.

No account managers. No call center. No pressure to buy anything.

Here to book a call? Jump to call booking.

Just want to know what’s wrong with your current site? The free website audit is the quicker route.

Send us a message

You’re asking about the Business package. We’ll include it in our reply.

We reply here.

Only if you’d like a call. We’ll set a time by email first, so we never call you in the middle of a job.

A few lines is plenty. If you have a website, include the address.

We use your details only to reply to you. No mailing list. Please don’t send passwords in this form. Privacy policy

Rather talk it through?

Say so in your message and give us two times that suit you, with your time zone. We’ll confirm one by email and send the call details.

Calls run 20 minutes, during our hours: 9am–5pm Eastern, Monday–Friday.

What happens next

You’ll hear from a person, in writing

  1. Right away

    An email lands in your inbox to confirm your message reached us.

  2. Within 1 business day

    One of us reads it and writes back with a real answer, not a template. We’re online 9am–5pm Eastern, Monday–Friday. Messages sent in the evening or on a weekend are answered on the next business day.

  3. If it’s a project

    We usually start with the free audit or a 20-minute call, then send a fixed quote in writing with the exact list of what’s included. You pay nothing until you’ve agreed to that quote.

No reply after 1 business day? Check your spam folder, then write to hello@conicpro.com directly.

Site down, broken or hacked?

Choose “Emergency fix” in the form and include your website address and what changed last, such as an update, a new plugin or a notice from your host.

We reply within 1 business day (Pro Care Plan clients: same business day for urgent issues), and we agree on a fixed price with you before we touch anything. Fixes start from $150.

One honest note: we’re online 9am–5pm Eastern, Monday–Friday. We are not a round-the-clock help desk, and we’d rather tell you that now than in the middle of the night.

Prefer plain email?

Write to hello@conicpro.com. Same inbox, same two people, same reply time: within 1 business day.

We talk by appointment

There’s no phone number here on purpose. There are two of us and we spend the day building sites, so an unplanned call would hit voicemail.

Book a 20-minute call and you get one of us, on time, with your site already open. Or write, and get a considered answer within 1 business day.

Yes, we tell plumbers to put their number on every page. Their customer has a burst pipe. Ours is planning a project.

Where we are

ConicPro is a two-person web studio based in Serbia, on Central European Time.

We keep Eastern business hours: we’re online 9am–5pm Eastern, Monday–Friday. On the West Coast? Our day covers your morning and early afternoon.

We work with businesses in the US and Canada, and we quote and invoice in US dollars.

There’s no office to visit. There’s an inbox that gets answered.

Online
9am–5pm Eastern, Monday–Friday
Reply time
within 1 business day
Based in
Serbia (Central European Time)

Not sure what to ask? Start with the free audit.

Send us your website address and we’ll email you a written report within 2 business days: what’s working, what isn’t, and the five fixes that would matter most. No sales call. No obligation.

Get my free website audit

Or take a look at prices first: See packages from $1,500